Consultation


and Training

Practice Management Consultation

Introductory Phone Call:
New Clients

Schedule a phone call to discuss what we can do to support your pratice. We offer credentialing and billing services, practice development, insurance compliance training and more.

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10 Minute Follow-Up Call: Existing Clients

15 minute support call with Melissa for contract support, billing support, HR situations, or more. Note: For existing clients, this call is with Melissa specifically, to speak with your specialist, please contact them directly. **ONLY FOR EXISTING CLIENTS**

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15-30 Minute Consult

15-30 minute support call with Melissa for contract support, billing support, HR situations, or more. Note: For existing clients, this call is with Melissa specifically, to speak with your specialist, please contact them directly.

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45-60 Minute Consult

45-60 minute support call with Melissa for contract support, billing support, HR situations, or more. Note: For existing clients, this call is with Melissa specifically, to speak with your specialist, please contact them directly.

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Insurance Specific Consultation

Medicaid File Compliance

This training covers requirements for Medicaid client files and details documentation standards as identified in the Medicaid handbook in the areas of consents, assessments, treatment plans, progress notes, & more.

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Background Screening Clearinghouse

Our expert team members will teach the purpose of the FL BGS Clearinghouse, how to register, look up a potential employee, and ensure your group practice is meeting clearinghouse requirements.

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FL Medicaid 101

Speak with an expert team member about the design of the FL Statewide Medicaid Managed Care System, Regional SMMC Medical providers, specialty plans, behavioral health delegation, and proper enrollment/staffing.

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Billing Systems & Payer Portals

This 1 on 1 consult with an expert team member is a walk through of Availity and other Payer Portals to review the "how-to" basics of billing for mental health services.

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FL Medicaid Enrollment Training

Work with one of our expert team members to complete an application, review attachments, and discuss the processes for ongoing enrollment needs.

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CAQH Review

Insurance payers go straight to your CAQH profile, so make sure it meets their expectations! In this 1 on 1 call with an expert team member, we will review your profile with you to help clear the CAQH hurdle of insurance contracting.

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Medicare Provider Application Review

Review your Medicare application with an expert team member before you submit for processing to identify any issues and ensure you have the correct uploads for a clean submission. Includes attachments and instructions on status checks.

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Clinical Documentation

1-on-1 consultation with a FL licensed practitioner for a peer review of clinical documentation to ensure it meets FL Medicaid payer requirements and guidance on improving compliance.

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FL Medicaid Application Review

Share the screen for a real time review of your in process FL Medicaid application with an expert team member. We will troubleshoot your application and attachments and guide you toward approval.

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Insurance, Compliance &
Program Development
Trainings

Mastering Medicaid Intensive Program

We will complete a thorough evaluation of group practice policies, EHR, and documentation followed by interactive training with all staff to increase Medicaid compliance and improve clinical documentation. File audits and feedback available as well. Please schedule a consultation to see if this program is right for your team.

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Medicaid File Compliance - Group Training

This training provides information on file requirements for Medicaid client files and details specific documentation standards as identified in the Medicaid handbook in the areas of consents, assessments, treatment plans, progress notes, and more.

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Treatment Plan Compliance

Medicaid's expectations for treatment planning are high, and not well detailed in the Medicaid handbook. In this course, we will discuss treatment plan standards for passing Medicaid audits and workshop how to turn non-compliant plans into measurable, audit ready, plans.

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Documenting Medical Necessity

Insurance plans require an assessment of treatment necessity and documentation throughout the course of treatment as a way to justify payment for services rendered. This training will cover the definition of medical necessity as well as how to document this in paperwork.

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Navigating an Audit

Learn from an expert how to maintain audit ready files, what is expected of you during an audit, and tips for addressing clawbacks. A must for any clinician or group taking insurance.

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Credentialing 101

Learn basic steps to credentialing, contracting, and maintaining your status with insurance companies, as well as the most efficient ways to change practices or to add new providers to your group.

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Billing 101

From bill codes and fee schedules to adjustments and ERAs, learn the basics of billing insurance for your services and getting paid consistently.

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Insurance 101

This course covers common terminology and processes of insurance coverage, and how to accept insurance in your practice.

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Insurance Tips for New Practice Owners

If you are new to private practice or just introducing insurance to your established practice, this course will discuss tips for compliance as well as maximizing your contract for growth.

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Hiring to Grow

Whether onboarding employees or contractors, ensure you do so strategically AND ethically to support growth and reduce liability.

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