About Us

A full service credentialing, enrollment and small practice concierge whose sole purpose is to help you meet your practice needs.

Credentialing Consultants of FL LLC d/b/a TherAssist Practice Concierge shares with our clients a myriad of experience in the behavioral health field as providers, credentialing specialists, referral coordinators, benefits reviewers, billing assistants, human resource generalists, staff development trainers, program managers and executive directors.

Established in 2016 by Melissa Owen Norris to provide insurance enrollment support to small behavioral health practices, CCFL/TherAssist now offers a full range of support services, consultations and training to LMHC, LMFT, LCSW, Psych APRN, Psychiatrists, and start up agencies nationwide. With 20 years experience as a former Quality Director and Executive Director in mental health agencies, Melissa offers her knowledge and guidance to intensive compliance training, forms, policies & procedures, and peer audits to FL Medicaid providers.

We take the minutiae of administrative tasks and the stress of building your practice off your hands so that you can focus on what's important: Your CLIENTS!


We understand your frustration... your need for efficiency... and your desire for affordability... we ARE you!

Stay in the Know

Credentialing Consultants wants to be your go to resource whether you need a little or a lot. We help practices when they are first starting out, and are here when you are ready to grow. Join Our mailing list to never miss an update or service addition.

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